SALES
IN-STOCK ITEMS WILL SHIP WITHIN 5 – 7 BUSINESS DAYS UNLESS OTHERWISE NOTED BY CUSTOMER SERVICE. CUSTOM ORDERS REQUIRE A 50% NON-REFUNDABLE DEPOSIT. PRICES MAY BE SUBJECT TO CHANGE WITHOUT NOTICE. GOODS WILL BE READY TO SHIP WITHIN THE LEAD TIME SPECIFIED. LEAD TIMES BEGIN WITH RECEIPT OF PAYMENT AND ORDER DETAILS. GOODS WILL SHIP WHEN INVOICE IS PAID IN FULL.
RETURNS
BECAUSE OF THE HAND-MADE NATURE OF OUR PRODUCT, WE ARE NOT ABLE TO OFFER RETURNS.
WE ARE NOT RESPONSIBLE FOR THE FOLLOWING
DAMAGE CAUSED BY IMPROPER CLEANING SOLUTIONS OR METHODS.
DAMAGES
DAMAGES MUST BE DOCUMENTED AND REPORTED WITHIN 10 BUSINESS OF RECEIPT. ATLAS IS NOT RESPONSIBLE FOR REPAIR OR REPLACEMENT OF DAMAGES REPORTED AFTER THIS TIME. IF DAMAGE HAS OCCURRED IN SHIPPING ALL PACKAGING MUST BE RETAINED BY RECEIVER. FAILURE TO DO SO MAY INVALIDATE ANY CLAIM.